Vinted Members Share Frustration Over Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.
Online Platforms Response
Countless users and merchants are posting online stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods following member complaints.
